Last updated: October 20, 2025
Look, we're not lawyers here at Arcane Legion Forge – we're architects who happen to care a lot about your privacy. This document lays out what info we collect, why we need it, and how we keep it safe. We've tried to keep the legal jargon to a minimum, but y'know, some of it's gotta be there for compliance reasons.
When you reach out to us or work with us, we'll collect stuff like your name, email, phone number, company details – basically the info we need to actually talk to you and do our job. Here's the breakdown:
We're not collecting data for the sake of it – everything serves a purpose in delivering architectural services:
We take security seriously – can't design institutional buildings without understanding security protocols, right? Your data's stored on secure servers in Canada, encrypted both in transit and at rest. We use industry-standard SSL certificates for our website, and only team members who actually need access to your info get it. Physical documents are kept in locked cabinets at our Vancouver studio, and digital files are backed up regularly with encryption.
That said, no system's 100% bulletproof. We do everything reasonably possible to protect your information, but we can't guarantee absolute security – nobody honestly can.
We don't sell your data – period. That's not our business model. However, we do share info with certain parties when necessary:
All third parties we work with are contractually obligated to protect your information and use it only for the purposes we specify.
Our website uses cookies – those little data files that help the site remember you. We use 'em to understand how people navigate our site, which pages are popular, and how we can make things better. You can disable cookies in your browser settings, though some features might not work as smoothly. We also use Google Analytics to track site usage, which is anonymized data about visitor behavior.
Under Canadian privacy laws (specifically PIPEDA), you've got several rights regarding your personal information:
To exercise any of these rights, just shoot us an email at studio@arcanelegionforge.info or give us a call at (604) 555-2847. We'll respond within 30 days.
We keep your information for as long as we're working together and for a reasonable period afterward. For project files and documentation, we typically retain records for 7 years after project completion – that's standard practice in the architecture industry and aligns with professional liability requirements. Marketing data gets deleted if you unsubscribe or after 2 years of inactivity. If you want us to delete your data sooner, just ask (keeping in mind we might need to retain certain records for legal compliance).
We're based in Vancouver, BC, and we try to keep everything Canadian when possible. However, some of our service providers (like cloud hosting or software tools) might store data on servers located outside Canada, including the United States. When that happens, your data's subject to the laws of those jurisdictions. We only use reputable providers who maintain strong privacy protections, but it's something you should be aware of.
Our services aren't directed at anyone under 18. We don't knowingly collect information from minors. If we discover we've accidentally collected data from someone under 18, we'll delete it promptly.
We might update this privacy policy from time to time – laws change, our practices evolve, y'know how it goes. When we make significant changes, we'll post a notice on our website and update the "Last updated" date at the top. If you're an active client, we'll shoot you an email about major changes. Your continued use of our services after changes means you're cool with the updated policy.
Our website might link to external sites – industry resources, partner organizations, material suppliers, that sort of thing. We're not responsible for the privacy practices of those sites. Once you click away from arcanelegionforge.info, you're subject to whatever privacy policy that site has. Always worth checking those out if you're concerned about your data.
If you've got questions about this privacy policy or how we handle your data, don't hesitate to reach out. We're here to help and we'd rather answer questions upfront than have concerns lingering:
Arcane Legion Forge Architecture
1245 Granville Street, Suite 401
Vancouver, BC V6Z 1M6
Phone: (604) 555-2847
Bottom line: We respect your privacy, we protect your data, and we're transparent about our practices. That's how we'd want to be treated, and that's how we treat our clients.